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Sell Now clientservices@iidv.com

How To SELL
Your DIAMOND
Online

Prefer to sell at a jeweler?

Find an approved jeweler near you

Five steps to sell jewelry online

Receive an offer within three business days

Receive payment by bank transfer or check

  • Fill Out Online Form Fill Out Online Form
  • Pack & Ship Jewelry Pack & Ship Jewelry
  • Wait for Evaluation Wait for Evaluation
  • Receive & Accept Price Offer Receive & Accept Price Offer
  • Receive Payment Receive Payment

Fill Out Online Form

  • Go to the Submission Form webpage.
  • Fill out the Item Details section: a picture and the shape of the largest diamond on your piece is the only mandatory information required. However, if you provide us more information (for example carat weight, clarity, color, certificate, etc.), this will help us determine a more accurate insurance amount for the shipping.
  • Fill out the Contact Details section: name, address, phone number, email address and submit the form.
  • Receive a username and password to access your online secure account.
  • Please note that our online service is currently available to U.S. residents only

Items you will need

  • One picture of your item (up to 4MB, .jpg or.gif)

Pack & Ship Item

  • If your jewelry meets our eligibility requirements, we will send you a shipping kit for you to pack your item(s) and send to our lab. Your shipping kit will arrive within 3 business days. 
  • The shipping kit will include:
  • A FedEx shipping box with an affixed prepaid shipping label
  • A jewelry pouch
  • A white padded envelope
  • Shipping instructions
  • Your packing slip 
  • Please use this shipping kit within seven business days of issuance and pack your item(s) by following the shipping instructions provided.
  • Then drop off your package at the nearest Fedex location or arrange for pickup (call toll-free at 1.800.GoFedEx to arrange a free pickup). Shipping and insurance are provided by IIDV at no cost to you, limitations apply.
  • Please note that we often un-set the jewelry during our valuation process. If you decline our offer, your jewelry will be returned to you unmounted.

Items you will need

  • shipping kit Shipping Kit

Wait for Evaluation

  • You will be notified by email as soon as your package has been received by our lab.
  • To ensure that the content of the package we receive matches the description of the jewelry you sent, your package will be opened under video monitoring.
  • Our team of expert gemologists will evaluate your jewelry, utilizing some of the most advanced technologies to determine its precise characteristics.

Learn more about our valuation process

Receive & Accept Offer

  • Within one business day after we’ve received your package, you should receive an email from us indicating that a Market Price Quote is available on your online secure account.
  • Log on to your online secure account, review the Market Price Quote and accept or decline our offer.
  • If you reject our offer, your jewelry will be sent back to you within five business days.
  • If you accept our offer, you’ll be asked to upload a copy of a form of identification (passport, driver’s license or state-issued ID) acceptable to IIDV and to select your preferred method to receive payment (ACH bank transfer or check). In certain cases, you might be asked for a copy of a utility bill.

Items you will need

  • A copy of your identification form (up to 4MB, .pdf) A copy of your identification form (up to 4MB, .pdf)
  • A copy of a utility bill (up to 4MB, .pdf) A copy of a utility bill (up to 4MB, .pdf)

Receive Payment

  • Once we’ve reviewed your identification document, within one business day you will receive an email from us indicating that the purchase agreement is available on your online secure account.
  • Log on to your online secure account, review the purchase agreement and digitally sign it.
  • Payment will then be made to you. If you’ve chosen to be paid by ACH bank transfer, it could take up to three days until you receive the amount in your bank account. If you’ve chosen to be paid by check, it can take up to seven days until you receive it.